{
    "id": 196494,
    "tipo_caso_id": 1,
    "descripcion": "2024-09-13 12:00 a. m.",
    "estado": 4,
    "estado_lectura": 1,
    "cliente_id": 79626,
    "campana_id": 36,
    "prioridad": 1,
    "asignado": 9,
    "fecha_proxima_gestion": null,
    "tipo_canal_origen_id": null,
    "ultimo_registro": 183964,
    "opened_at": "2024-09-09 15:12:27",
    "opened_by": 9,
    "closed_at": "2026-09-17 09:16:25",
    "closed_by": 10,
    "habilitado": true,
    "created_at": "2024-09-06 08:29:41",
    "updated_at": "2026-09-17 09:16:25",
    "deleted_at": null,
    "created_by": 5,
    "updated_by": 10,
    "deleted_by": null,
    "workspace_id": 1,
    "ultimo_valor_gestion": "CONTACTADO",
    "hashed_id": "JxboY8PLeg",
    "sin_respuesta_agente": 0
}