{
"id": 2424821,
"tipo_caso_id": 1,
"descripcion": "Una pregunta ustedes tienen servicio el domingo 21 de junio",
"estado": 1,
"estado_lectura": 1,
"cliente_id": 2982,
"campana_id": 4,
"prioridad": 0,
"asignado": 14,
"fecha_proxima_gestion": null,
"tipo_canal_origen_id": 15,
"ultimo_registro": 2369739,
"opened_at": "2026-06-20 08:26:49",
"opened_by": 14,
"closed_at": null,
"closed_by": null,
"habilitado": true,
"created_at": "2026-06-20 08:23:33",
"updated_at": "2026-06-20 08:28:36",
"deleted_at": null,
"created_by": 3,
"updated_by": 14,
"deleted_by": null,
"workspace_id": 1,
"ultimo_valor_gestion": "CONTACTADO",
"hashed_id": "y1aKj2RleQ",
"sin_respuesta_agente": 0
}