{
"id": 2426062,
"tipo_caso_id": 1,
"descripcion": "馃",
"estado": 4,
"estado_lectura": 1,
"cliente_id": 245,
"campana_id": 4,
"prioridad": 0,
"asignado": 14,
"fecha_proxima_gestion": null,
"tipo_canal_origen_id": 15,
"ultimo_registro": 2372548,
"opened_at": "2026-06-22 10:39:26",
"opened_by": 14,
"closed_at": "2026-06-22 14:07:25",
"closed_by": 14,
"habilitado": true,
"created_at": "2026-06-22 09:57:24",
"updated_at": "2026-06-22 14:07:25",
"deleted_at": null,
"created_by": 3,
"updated_by": 14,
"deleted_by": null,
"workspace_id": 1,
"ultimo_valor_gestion": "BUZON DE MENSAJES",
"hashed_id": "4oeEMBq4e0",
"sin_respuesta_agente": 1
}