{
    "id": 2466733,
    "tipo_caso_id": 1,
    "descripcion": "Por favor dime el valor del SOAT y en cuanto sale si compro el combo",
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    "fecha_proxima_gestion": null,
    "tipo_canal_origen_id": 15,
    "ultimo_registro": 2391480,
    "opened_at": "2026-07-04 16:23:46",
    "opened_by": 12,
    "closed_at": "2026-07-04 16:29:31",
    "closed_by": 12,
    "habilitado": true,
    "created_at": "2026-07-04 16:16:37",
    "updated_at": "2026-07-04 16:29:31",
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    "updated_by": 12,
    "deleted_by": null,
    "workspace_id": 1,
    "ultimo_valor_gestion": "CONTACTADO",
    "hashed_id": "oQeZBlz8ep",
    "sin_respuesta_agente": 0
}