{
    "id": 2542847,
    "tipo_caso_id": 1,
    "descripcion": "2026-08-06 12:00 a. m.",
    "estado": 1,
    "estado_lectura": 1,
    "cliente_id": 374180,
    "campana_id": 19,
    "prioridad": 1,
    "asignado": 11,
    "fecha_proxima_gestion": null,
    "tipo_canal_origen_id": 11,
    "ultimo_registro": 2456490,
    "opened_at": "2026-08-18 12:48:52",
    "opened_by": 11,
    "closed_at": null,
    "closed_by": null,
    "habilitado": true,
    "created_at": "2026-08-18 11:42:19",
    "updated_at": "2026-08-18 12:52:27",
    "deleted_at": null,
    "created_by": 5,
    "updated_by": 11,
    "deleted_by": null,
    "workspace_id": 1,
    "ultimo_valor_gestion": "BUZON DE MENSAJE",
    "hashed_id": "pnel4BVjeK",
    "sin_respuesta_agente": 0
}