{
    "id": 2551890,
    "tipo_caso_id": 1,
    "descripcion": "2026-08-05 12:00 a. m.",
    "estado": 4,
    "estado_lectura": 1,
    "cliente_id": 374449,
    "campana_id": 62,
    "prioridad": 1,
    "asignado": 11,
    "fecha_proxima_gestion": null,
    "tipo_canal_origen_id": 11,
    "ultimo_registro": 2477916,
    "opened_at": "2026-08-26 10:09:12",
    "opened_by": 11,
    "closed_at": "2026-08-27 08:36:17",
    "closed_by": 11,
    "habilitado": true,
    "created_at": "2026-08-24 13:20:58",
    "updated_at": "2026-08-27 08:36:17",
    "deleted_at": null,
    "created_by": 5,
    "updated_by": 11,
    "deleted_by": null,
    "workspace_id": 1,
    "ultimo_valor_gestion": "CONEXIÓN",
    "hashed_id": "pmbk4J2Ndz",
    "sin_respuesta_agente": 0
}