{
"id": 2631798,
"tipo_caso_id": 1,
"descripcion": "2026-10-01 12:00 a. m.",
"estado": 1,
"estado_lectura": 1,
"cliente_id": 80016,
"campana_id": 36,
"prioridad": 1,
"asignado": 10,
"fecha_proxima_gestion": null,
"tipo_canal_origen_id": 11,
"ultimo_registro": null,
"opened_at": "2026-09-28 15:53:18",
"opened_by": 10,
"closed_at": null,
"closed_by": null,
"habilitado": true,
"created_at": "2026-09-23 09:58:59",
"updated_at": "2026-09-28 15:55:46",
"deleted_at": null,
"created_by": 7,
"updated_by": 10,
"deleted_by": null,
"workspace_id": 1,
"ultimo_valor_gestion": "BUZON DE MENSAJE",
"hashed_id": "l9av0WwMdG",
"sin_respuesta_agente": 0
}